Client Care



Credit/Debit cards



• E-check



Reports





Give your customers the power to pay you using any of the increasingly popular e-payment methods. More

The PAYDQ Process
We manage all the details so that electronic payments speed up your collections and lower your costs. Click here to see sample web pages or Contact us for a free, no-obligation demo.

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Privacy Statement

 

E-checks Are Economical
Electronic checks or e-checks are your most economical type of web payments, and you get the money into your bank account faster. However, there are lots of consumer protection regulations that make e-checks complicated. For example, Federal Reserve Regulation E requires processors to have a signed authorization to take repetitive monthly payments from a bank account, and also contains strict rules about retaining proof of authorization for one time e-checks. Our PAYDQ
System manages this complexity and provides you the peace-of-mind that your e-check payments comply with all legal requirements. At the same time, we make it easy for your customers to use.

We provide convenient features that customers like
Customers can save their bank account information when they make a payment following simple illustrated instructions. They can edit the bank account information at any time. They can change account numbers or change banks without the inconvienience of waiting for somebody else to update their information. They can store payment instructions for several bank accounts in the PAYDQ
System.

We do a lot of detail work so you don't have to
Of course, we verify the bank information, and in the twelve years we have been in business we have learned a few tricks about routing e-checks the best way, but sometimes the accounts slip through and are just not right. When this happens, we fix it; even calling the customer if necessary to get it right. You will probably never know about the problems we fix, and that's the way we want it. What we want you to notice is how smooth it runs.

We provide exclusive features that enable your Customer Service Personnel to take e-check payments by phone
The PAYDQ
System can record, index and store telephone conversations. If you use this feature, your Customer Service Personnel - using CSR Portal TEL - can securely record voice payment authorizations via the Internet to PAYDQ's
archives. This feature complies with Fed requirements and means you don't have to have to store the recordings in a secure storage facility with firewalls and you don't have to retrieve them because we do that for you.