Simplify Your Processes, Satisfy Your Customers

PayDQ has maintained strong, long-lasting relationships with our clients because of our commitment to always do our very best to make our clients and their customers happy. This commitment, combined with our years of technical experience and expertise, equals unparalleled service to you. As your payments processing partner, we promise to provide:

Simplified customer service

Our CSR Portal gives you a real-time window into our system so your customer service personnel can take payments, answer questions, make adjustments and solve almost all customer payment problems on the first contact. Since it’s Web based, no special equipment or installation is required and your customer’s data is private and certified secure.

Streamlined accounting

We synchronize credit/debit card cutoff with ACH cutoff to make reconciling payments easier. Data exchange files are customized to fit into your accounts receivable processing and also posted on a private website to process at your convenience. When questions arise, our staff of trained client support associates is there to provide answers.

Flexible solutions to meet your unique needs

When it comes to electronic payment processing, we know that one size does not fit all. Let us know if you’d like us to:

• Display the next payment due date on the website
• Enable customers to make payments on multiple accounts or invoices
• Store credit information for security deposits (and keep card information up-to-date)
• Have customers look after their own scheduled payments

PayDQ offers the flexibility to combine these options and more into a truly customizable solution that fits your company’s needs. Don’t wait another day to transform your recurring payments system—contact us today!